Your insurance,
handled end to end.
We verify your coverage before you're tested, bill your insurer directly where your plan allows, and handle the claim paperwork, so the only thing you focus on is your health. No surprise invoices, no chasing approvals.
Direct billing: we invoice your insurer
If your plan is in our network, we verify eligibility, obtain any approval needed, and bill your insurance company directly. At the visit you pay only your co-pay or deductible, confirmed with you before a single sample is drawn.
Pay & reimburse: we prepare your claim
If your insurer isn't in our network, you settle the visit and we hand you a reimbursement-ready pack (itemized invoice, coded test list, and attested reports) formatted the way insurers expect, so your claim goes through the first time.
From insurance card to cleared claim:
without the runaround.
Share your details
Bring your Emirates ID and insurance card, or send photos ahead on WhatsApp when you book, and skip the front-desk wait entirely.
We verify your coverage
Our desk checks eligibility and benefits with your insurer, requests pre-approval if your plan needs it, and confirms your exact co-pay with you.
Get tested
Where coverage is approved we bill your insurer directly: you settle only your share at the counter, in clinic or at home.
We settle the claim
Claims go straight to your insurer through e-claims. Paying out of pocket instead? Your reimbursement pack is ready the same day.
Some plans require pre-approval for specific panels. When yours does, we request it on your behalf: most approvals come back within a few hours, and we'll message you the moment they do.
In network with the region's
leading insurers.






The original card: it's how your insurer verifies identity for e-claims.
Physical or digital: we just need the member number and network name.
Most insurers cover tests only when physician-requested. Our clinicians can issue one where appropriate.
Helpful for approvals on follow-up or monitoring tests: bring them if you have them.
The questions everyone asks.
We hold direct-billing agreements with most major UAE insurers and third-party administrators. Coverage depends on your specific plan and network tier, so the fastest way to be sure is to send us a photo of your card: we confirm within the hour.